How Entec Secured €1+ Million Insurance Recovery with Digital Documentation
How Entec used Sitemark's solar construction monitoring to document storm damage, secure a €1M+ insurance claim, and protect their asset from day on
Entec, a leading renewable energy company operating across Greece, began construction on a large solar project in 2023. As both asset owner and long-term operator, Entec faced a critical challenge: how to maintain quality oversight during construction while ensuring they had comprehensive documentation for the eventual handover to Operations & Maintenance teams?
The company relied on traditional construction monitoring—site visits by project managers, manual inspections, and basic documentation. While adequate for routine oversight, this approach had significant gaps: there was no time-stamped baseline of construction progress, no objective record of work quality at each milestone, and no quantified data on potential defects or issues.
Then the project hit a crisis that threatened everything.
The Problem: Storm Daniel
In September 2023, Storm Daniel brought torrential rainfall and flash flooding to the region. The storm struck at a critical moment—much of the mechanical structure and electrical cabling was already in place.
The impact was severe:
• Heavy erosion swept across the site, displacing large soil volumes beneath the solar arrays
• Structural misalignment caused piles to shift out of position and some tables to break entirely
• Cable trenches were washed out, leaving the electrical system exposed and damaged
• Financial impact: €1+ million in estimated damages
Nearly half of the plant had to be dismantled and rebuilt. The financial consequences were severe, but there was a critical question: would the insurance company cover it, or would they argue that some damage resulted from construction defects?
The Solution: Sitemark Digital Documentation
Months before the storm, Entec had implemented Sitemark's Solar Construction Monitoring solution. Through regular aerial scans, Sitemark had created a precise, time-stamped digital record of each construction milestone—from piles and trenches to cabling and mechanical assembly.
The platform provided:
• Multiple aerial scans throughout the construction phase
• Pre-storm documentation showing all structures fully installed and properly aligned
• Comprehensive volumetric measurements and surface analysis
• Differential analysis showing the condition of structures before and after the storm
The Critical Moment: Insurance Claim
When Entec filed its insurance claim, it presented Sitemark's comprehensive report. This documentation proved invaluable:
• Time-stamped scans established that all structures were fully installed before the storm hit
• Volumetric measurements quantified the soil displacement and damage patterns
• Differential comparison showed clear causality: storm → erosion → structural damage
• No evidence of construction defects or negligence—only extreme weather impact
The insurer noted this was the first time they had received such a comprehensive report, complete with volumetric measurements, surface analysis, and differential comparisons between scans.
The Result
Sitemark's role didn't end with the insurance claim. The same platform was used to document the entire recovery process — the dismantling of damaged structures, the rework, the rebuild — giving the insurer continued visibility and assurance at every stage.
For Entec, the value was concrete: over €1 million recovered, made possible entirely by the digital record they had the foresight to build before the storm hit.
Key Takeaways for Asset Owners
For asset owners and operators, Sitemark provides three critical benefits:
• Real-time quality oversight during construction
• Time-stamped evidence for insurance and liability claims
• Digital foundation for O&M handover and long-term asset management.
In Entec's case, the value wasn't just operational; it was €1+ million in recovery that wouldn't have been possible without comprehensive digital documentation.